Automation Workflows
Consent & Preferences Clinic — respectful capture at scale
Design preference centers and forms that stay readable while meeting Korean notice expectations.
What happens inside
We review your current capture flows, then prototype calmer layouts with progressive disclosure. Technical notes cover sync back to CRM and MAP without double opt-in confusion.
Facilitation toolkit
- Heuristic review of current forms
- Wireframes for preference center v2
- Policy links placement that feels human
- Field reduction plan with risk notes
- Testing matrix across mobile breakpoints
- Copy blocks tuned for semi-formal tone
- Handover for internal approval checkpoints
Tangible outcomes
- Prototype HTML snippets for two flagship forms
- Risk log for edge cases
- Owner map for legal and marketing sign-off
Mika Laurent
Marketing automation consultant with background in multi-location service brands.
Participant questions
Do you provide legal advice?
No. We align UX with your counsel’s guidance and highlight gaps for them to resolve.
Which MAPs?
HubSpot, Marketo, Iterable, and Customer.io patterns are common references.
What if we must keep dense disclosures?
We layer disclosures with anchors instead of walls of text—some length remains inevitable.
Recent participant notes
“Preference center wireframes were pragmatic; we shipped a pilot within ten days.”